1. Agreement to Terms
By creating an account, visiting our website, or using our Services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy, which is incorporated herein by reference. These Terms apply to all users, whether individuals or entities. If you are using the Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
2. Eligibility Requirements
To use our Services, you must:
-Be at least 18 years of age or the legal age of majority in your jurisdiction.
-Have the legal capacity to enter into contracts.
-Comply with all applicable laws and regulations.
-Provide accurate and complete information when registering or interacting with us.
We reserve the right to deny access to the Services to any individual or entity at our sole discretion.
3. Account Creation and Security
Certain features of the Services require you to create an account. You agree to:
-Submit truthful and up-to-date information during account creation.
-Keep your account credentials confidential and secure.
-Promptly report any unauthorized access or security issues to us.
-Be responsible for all activities conducted through your account.
We may suspend or terminate your account if we detect misuse, fraud, or violations of these Terms.
4. Description of Services and Subscriptions
Altiva Group provides tools and services to support lead generation, customer relationship management, and marketing solutions. Details about features and pricing are available on our website or during the subscription process.
4.1 Subscription Plans
-Services may be offered through recurring subscriptions (e.g., monthly or annual plans).
-Subscriptions renew automatically unless canceled prior to the renewal date.
-You are responsible for all fees associated with your chosen plan.
4.2 Trial Periods
-We may offer free trials for select Services, subject to specific terms provided at signup.
-Trials may require payment information, and charges may apply upon trial expiration unless canceled.
4.3 Service Modifications
We may modify, suspend, or discontinue any aspect of the Services at any time without prior notice. We are not liable for any losses resulting from such changes.
5. Payment Terms
5.1 Fees
You agree to pay all fees outlined during the purchase process. Unless otherwise stated, all fees are non-refundable.
5.2 Billing
-Payments are processed via third-party payment processors.
-You authorize us to charge your designated payment method for all applicable fees and taxes.
-If payment is not received, we may suspend your access to the Services until payment is made.
5.3 Price Adjustments
We may adjust pricing for our Services at our discretion. Price changes will apply to new or renewed subscriptions and will be communicated in advance.
6. User Obligations and Conduct
You agree to use the Services in accordance with these Terms and all applicable laws. You will not:
-Engage in unlawful, fraudulent, or harmful activities through the Services.
-Distribute spam, malware, or other harmful content.
-Disrupt or interfere with the operation of the Services.
-Attempt to access unauthorized systems or accounts.
-Violate the intellectual property or privacy rights of others.
You are solely responsible for the content you upload, share, or generate through the Services ("User Content"). We do not control or endorse User Content and are not liable for its accuracy or legality.
7. Intellectual Property Rights
7.1 Ownership
All content, software, and materials provided through the Services, including text, logos, graphics, and code ("Altiva Group Content"), are owned by Altiva Group or its licensors and protected by intellectual property laws. You may not copy, distribute, or modify Altiva Group Content without our express written consent.
7.2 License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal or business purposes during the term of your subscription, subject to these Terms.
7.3 User Content
You retain ownership of your User Content. By uploading or sharing User Content, you grant Altiva Group a worldwide, non-exclusive, royalty-free license to use, store, and display such content solely to deliver and enhance the Services.
8. Third-Party Integrations
Our Services may integrate with or link to third-party platforms or websites. We are not responsible for the availability, functionality, or practices of these third parties. Your use of third-party services is subject to their terms and policies.
9. Termination of Access
9.1 By You
You may cancel your account at any time through your account settings. No refunds will be provided for unused portions of subscriptions unless required by law.
9.2 By Altiva Group
We may suspend or terminate your access to the Services at our discretion, with or without notice, for reasons including:
-Breach of these Terms.
-Failure to pay applicable fees.
-Suspected fraudulent or illegal activity.
Upon termination, your access to the Services will cease, and we may delete your account data, subject to applicable legal requirements.
10. Disclaimers
The Services are provided "as is" and "as available" without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, or secure.
11. Limitation of Liability
To the maximum extent permitted by law, Altiva Group, its affiliates, officers, and employees will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services, including loss of profits, data, or business opportunities. Our total liability for any claim will not exceed the amount you paid for the Services in the twelve (12) months prior to the claim.
12. Indemnification
You agree to indemnify and hold harmless Altiva Group, its affiliates, officers, and employees from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Services, violation of these Terms, or infringement of third-party rights.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising under these Terms will be resolved through binding arbitration in Saint Petersburg, Florida, in accordance with the rules of the American Arbitration Association. You waive any right to participate in class actions or class-wide arbitration.
14. Changes to Terms
We may revise these Terms at our discretion. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the revised Terms. If you do not agree to the changes, you must discontinue using the Services.
15. Data Privacy
Your use of the Services is subject to our Privacy Policy, which details how we collect, use, and protect your personal information. By using the Services, you agree to our data practices as outlined in the Privacy Policy.
16. Force Majeure
We are not liable for delays or failures to perform our obligations under these Terms due to events beyond our reasonable control, such as natural disasters, pandemics, or government actions.
17. Miscellaneous
-Entire Agreement: These Terms, along with the Privacy Policy, constitute the entire agreement between you and Altiva Group regarding the Services.
-Severability: If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
-No Waiver: Our failure to enforce any provision does not constitute a waiver of that provision.
-Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms at our discretion.
18. Contact Us
For questions about these Terms or the Services, please contact us at:
Altiva Group, LLC
4890 Bay Street NE #128
Saint Petersburg, FL 33703